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Outsourcing

We believe in rising by lifting others. This is the core value we operate by. Business Process Outsourcing is not just our job, it’s our passion. It provides us the opportunity to exercise our core value to the fullest as we help your business by sharing your burden of branding and marketing your brand to it’s full outreach while you can focus entirely on your business’s other crucial aspects.

Outbound Calling Services

We offer global outbound calling services to take care of your customer relationship by staying engaged with them.

Inbound Calling Services

We cater customers’ queries in the most satisfactory, convenient and efficient way to ensure that they stay committed to you and feel valued while doing so.

24/7 Live Chat Support Services

We offer live chat support where our highly skilled professionals are available 24/7 to instantly answer customer queries via chats.

Customer Support Services

We not only provide you with incomparable customer support but we can help you with all your technical support needs as well.

Outbound Calling Services

We are humbled to mention the acclamation we receive for the wide range of services we offer but what truly sets us apart from the rest is our impeccable transcription services that are not only exceptionally accurate but are excitingly affordable and served within the amazing turnaround time of 12 to 24 hours. We provide you the shoulder you can lean on as we offer global outbound calling services to take care of your customer relationship by offering not only engaging but affordable outbound calling services.

Apexa
Apexa

Inbound Calling Services

The true skill does not lie in making customers, but in retaining them.We understand that as a growing business outsourcing entity how hard it becomes with time to cater the bombardment of incoming calls of customers asking queries but its not something to be compromised. Therefore, we can be that loyal friend you can share your load with as we can help you with customer retention by offering our global inbound calling services. We cater customers’ queries in the most satisfactory, convenient and efficient way to ensure that they stay committed outsourcing to you and feel valued while doing so.

Apexa
Apexa

24/7 Live Chat Support

Since we cater multiple industries, we understand how the customer’s temperament outsourcing and trend varies from business to business. Certain businesses that deal with customers that are in haste couldn’t afford enough time to get their queries answered by calls. To cater this segment of the audience, Paragon Hitech offers a 24/7 live chat support outsourcing service where our highly skilled professionals are available throughout the day every single week to instantly answer customer queries via chats.

Apexa
Apexa

Customer Support

We not only provide you with incomparable customer support but we can help you with all your technical support needs as well.

Apexa

Having the right customer support is crucial for your business growth. With Paragon Hitech handling your customer support needs you will always be at peace of mind as we believe outsourcing customer feedback is the best way to improve your business practices and to broaden your realm of customers.

Apexa
Apexa

Live Answering Services

Whether you need us to scribble an important message, collect those invaluable leads, schedule a quick appointment, or process the orders, we have got you covered. Our virtual receptionists are available 24/7 ensuring an excellent experience for your callers. With our you will never have to compromise your quality time answering those tiresome business calls.

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When the phones are continuously ringing, and it’s getting harder day by day to keep up the pace, then it’s time to do something before the opportunities are lost. Staying connected with your customers has never been easier than now From the times of manual switchboard operators to today’s top-notch virtual assistants, answering care services have helped small, growing, and established businesses boost their sales by providing quick, efficient, and professional answering to their callers in real-time.

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