Conversational Analytics
Learning about the industry, segmenting the audience and targeting the relevant one based on their trends and inclinations is paramount for any business to excel in their craft. Different practices have been adopted over the years to achieve this goal and in today’s age and time one of the most effective means of getting an insightful look at the needs, requirements and concerns of the audiences is achieved by Conversational analytics through tools like call monitoring, chatbots, live chats and a lot more .
Paragon Hitech strongly believes in progression and living up to the standards of the modern times therefore we offer Conversational analytics to boost your interaction with your customers and help you get the most in-depth knowledge about the audience to better assess and Conversational analytics evaluate the dynamics you’re operating in and come up with the products that break sales records.
What we Offer
Call Monitoring
Call monitoring helps to precisely evaluate target audiences needs by tracking their calls and the data gathered helps to serve them appropriately.
Chatbot
Chatbots let you directly ask your audiences about their needs via automated text questions generated by our integrated chatbots.
Call Monitoring
Businesses are harnessing the tool of call monitoring and Conversational analytics at it’s best to their benefit for the purpose of marketing and getting an in-depth know-how about the needs and requirements of their customers.
This has helped businesses increase their sales and overall customer interaction by gathering their feedback and queries and answering it more effectively.
We offer call monitoring and Conversational analytics services which help in precisely evaluating the needs of your target audiences by tracking their calls and the data gathered is beyond helpful which can be used in future to serve your audience with exactly what they want.
Chatbots
Chatbots are a great tool being integrated in websites today that have made customer interactions immensely easy.
Instead of filling complex forms you simply choose an auto generated option in the automatic AI powered chatbot and a relevant answer to that particular answer is delivered to you. The data you enter gives business an idea of what you’re booking for and what your preferences are which helps them cater you relevantly.
Paragon Hitech lets you directly ask your audiences about their needs in the form of automated text questions generated by our integrated chatbots and the answers you get in return will help you better serve your customers.